Refund and Cancellation Policy

Last updated: 05 October 2026 · Kanak Accounting Solutions (OPC) Private Limited

We want you to be clear about refunds before you pay.

One-time services

Cancelled before we start work: full refund.
Cancelled after work has started but before filing or delivery: refund of the fee less a charge for the work already done, which will not exceed 50% of the fee.
After filing, submission or delivery of the report: no refund.
If we are unable to deliver the service for a reason within our control: full refund.

Monthly and annual plans

You may stop a monthly plan at any time before the next billing date. The month already paid for is not refunded, and we complete the work for that month.
Annual plans cancelled part-way are refunded for the unused full months, after re-pricing the months used at the monthly rate.

Government fees and taxes

Amounts paid to the government (registration fees, stamp duty, taxes, late fees) are not refundable by us.

How to ask

Message your account manager from the order page in the portal, or write to 9500406111 with your order number. Approved refunds are paid to the source bank or UPI account within 7 working days.